January, 9th 2020

Seven Trends That Will Reshape the Airline Industry

For leadership teams at airlines, the challenge isn’t merely to respond to the industry’s current operating environment—it’s to anticipate what’s coming and position the company to win in the future. We have identified seven trends that we believe will reshape the industry over the next five years: the customer-centricity imperative, rapid growth in the adoption of data science and advanced analytics across the value chain, the rise of sustainability concerns, an increasingly complex distribution landscape, shifts in airline fleets and networks, growth in strategic alliances and partnerships, and dramatic shifts in organizational skills, capabilities, and ways of working.